Pre-Sign In – Air4casts Support

Can I have a free trial?

Many companies ask us if they can try our products using a free trial. We understand why this might be helpful, to see if our products are a fit for you. However we cannot offer free trials for our big data. The reasons for this are simple: a large part of our data from all of our modules is pr...
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What does Air4casts offer?

Air4casts offers a wide range of data on the tourism, airline and airport travel industry. To find out more about the specific modules, market research or consulting we offer, please be redirected to our main website (www.air4casts.com). Air4casts has established a reputation as an acknowledged l...
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How many users can my company have?

Every company who subscribes to Air4casts' products is entitled to unlimited users. The number of users you give access to our websites, tools and downloads is entirely a decision for your team. You should take this decision based on the way you would like your team to work with our data and dist...
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How does an Air4casts' subscription work?

Each subscription is taken out for an entire company and will last one year from the chosen start date. There is no limit to the number of users a company can have. Each subscriber company will receive a link to their personalised Air4casts website which will display the Data Modules they have su...
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My login does not work. What should I do?

Before contacting the support team please verify that your username and password are being correctly entered. Please bear in mind that all passwords are case sensitive. If you are finding you cannot login please submit a request by clicking the contact button on the HelpDesk, or send an email to ...
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I have forgotten my password

That’s fine! Just message the support team or ask your site Administrator for help.
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My colleague needs access. What should I do?

That’s great. Ask them to email the Support team from their corporate email address to request access, or you can write to us. When you do, be sure to include the following: Their full name Their corporate email address The tools you would like them to have access to (Website, iPhone App, iPad ...
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I have locked myself out of my App. What should I do?

Oh dear! Don’t worry, we can fix that. Just message the support team, they’ll know exactly how to help.
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How do I know where to log in to my Air4casts’ site?

Every company which subscribes to Air4casts’ data is given their own custom website, just for them. This means that, in order to log in to your company website, you must know the correct website address. This is always sent to you in your access email from the Air4casts Support Team. If you can...
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Are the Air4casts Apps available on the App Store?

Are the Air4casts Apps available on the App Store?
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